Privacy Policy



Infinity Backup values your privacy. We have prepared this Privacy Policy to explain how we collect, use, protect, and disclose information and data when you use the Infinity Backup website located at https://www.Infinity Backup.com and any Infinity Backup mobile applications ("Site") or Infinity Backup services ("Services").

This Privacy Policy also explains your choices for managing your information preferences, including opting out of certain uses of your Personal Information (as defined below). The Policy applies to all Infinity Backup services and any associated services (referred to as the ‘Infinity Backup’). The terms governing your use of the Infinity Backup Service are defined in our Terms of service (the “Terms and Conditions”).

What Personal Data Do We Collect?

Personal Data provided by you

Personal data about you upon registration - You will be asked to provide your email address to establish an Account. Personal data that you choose to provide us to obtain additional Services or specific online Services – If you request to participate in an optional Site feature, or request enhanced Services or other elective functionality, we may collect additional information from you. We will provide you with a separate notice at the time of collection, if the use of that Personal Data differs from the uses disclosed in this Privacy Policy.

Personal Data as you use our Site or Services

We will collect information about you as you use the Site or Service, such as your IP address, browser type and version, operating system, referral source and device information. Through tracking services, we will collect information about you such as length of visit, page views and navigation paths, as well as information about the timing, frequency and pattern of your usage, operating system, device information, behavior, visited pages, etc. This anonymous information cannot be identified directly with you. We collect information about purchases you've made through our Site or Services, such as product type, subscription type, date of purchase, etc.

Personal Data about you if you visit as a guest

Certain limited Services are available without being required to log in to or establish an Account, also referred to as Guest Usage. Such is visiting our trade site, accessing a download or upload link and others. We will collect information about you such as length of visit, page views and navigation paths, as well as information about the timing, frequency and pattern of your service usage, operating system, device information, behavior and visited pages. This anonymous information cannot be identified directly with you.

Personal Data about you from third-party sources

Personal Data from payment processors- we will collect information about you from payment providers when you purchase products offered on the Site or Service. Information varies per payment providers but might include: your IP address, country, email, post code, name and last four digits of your card.

Personal Data about your friends and contacts – It may be easier to share content with your friends and contacts if you provide their email addresses while using the Service or if you connect your contact list or friend list to your account. If you choose to connect your contact list information on your device with your account and/or establish an account connection between a social media platform and your account, we will collect and use your contact list or friend list information to show suggestions when you want to share content from your Infinity Backup with someone.

Personal Data from your accounts for other services - You have the option to back up content from various services you use. In this case you will be asked to authorize access to your third party services' accounts. Upon this event we might receive various Personal Data about you, depending on the named service's Privacy Policy. Personal Data about you when you register with third party services - When you choose to establish an Account at Infinity Backup with a third party service, we might receive information about you such as name, language, gender and other, depending on the access permissions you allow.

More Information on card details storing

We are legally obligated to secure your consent to allow us to store your card details for future use. As per our policy, we cannot process your payment before you agree to such storing.

How long will card details be stored?

Your card details will be stored for as long as you are subscribed to Infinity Backup's "Paid Services".

How will my stored card details be used?

Your card details will be used only for your subscription to Infinity Backup's "Paid Services" and to automatically renew it until it's explicitly cancelled.

Can these terms change?

Please refer to paragraph "Updates or Changes in Processing" of this Privacy Policy for information regarding changes of these terms.

Other information we collect related to your use of our Sites or Services

We may collect additional information from or about you when you communicate with us contact our customer support teams or respond to a survey.

Why Do We Retain Personal Data?

We retain personal data in an identifiable format for the least amount of time necessary to fulfill our legal or regulatory obligations and for our business purposes. We may retain personal data for longer periods than required by law if it is in our legitimate business interests and not prohibited by law. If your account is closed, we may take steps to mask personal data and other information, but we reserve our ability to retain and access the data for so long as required to comply with applicable laws. We will continue to use and disclose such personal data in accordance with this Privacy Policy.

To operate the Sites and provide the Services, including to:

  • Initiate a payment
  • Authenticate your access to Account.
  • Communicate with you about your account, the Sites, the Services, or Infinity Backup.
  • Create an account connection between your account and a third-party account or platform.

For our legitimate interests, including to:

  • Enforce the terms of our Sites and Services.
  • Manage our everyday business needs, such as monitoring, analyzing.
  • Anonymize Personal data in order to provide aggregated statistical data to third parties, including other businesses and members of the public, about how, when, and why Users visit our Sites and use our Services.
  • To manage our business needs, such as monitoring, analyzing, and improving the Services and the Sites’ performance and functionality.

With your consent, including to:

We may also Process your Personal Data to tailor certain Services or Site experiences to better match our understanding of your interests. We may use your Personal Data and other information collected in accordance with this Privacy Policy to provide a targeted display, feature or offer to you on third-party websites. We may use tracking technologies to provide these online services and/or work with other third-parties such as advertising or analytics companies to provide these online services. To respond to your requests, for example to contact you about a question you submitted to our customer service team. You can withdraw your consent at any time and free of charge. Please refer to the section on “Your Privacy Choices” for more information on how to do that.

Do We Share Personal Data?

We may share your Personal Data or other information about you with others in a variety of ways as described in this section of the Privacy Policy. We may share your Personal Data or other information for the following reasons:

With payment providers in order to initialize a payment process - personal data is necessary to facilitate the transaction. With third party services monitoring the proper functioning of the service - Anonymous data and performance analytics to help us enhance Users’ experiences.

We may share information about you with other parties for Infinity Backup’s business purposes or as permitted or required by law, including:

  • If we need to do so to comply with a law, legal process or regulations
  • If we believe, in our sole discretion, that the disclosure of Personal Data is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity
  • To protect the vital interests of a person
  • To investigate violations of or enforce a user agreement or other legal terms applicable to any Service
  • To protect our property, Services and legal rights
  • To facilitate a purchase or sale of all or part of Infinity Backup’s business
  • To help assess and manage risk and prevent fraud against us, our Users and fraud involving our Sites or use of our Services, including fraud that occurs at or involves our business partners, strategic ventures, or other individuals, and merchants
  • To companies that we plan to merge with or be acquired by and
  • To support our audit, compliance, and corporate governance functions.

By using the Site or the Services you may make certain of your Personal Information available to others. For example, your email address will be visible when you share a file or a folder with another user of the Site or Services. You should therefore ensure that any person who you share a file or folder with is someone who you are happy to share your email address with.

In addition, Infinity Backup may provide aggregated statistical data to third-parties, including other businesses and members of the public, about how, when, and why Users visit our Sites and use our Services. This data will not personally identify you or provide information about your use of the Sites or Services.

We do not share your Personal Data with third parties for their marketing purposes.

How Do We Use Cookies and Tracking Technologies?

We use cookies (a small text file placed on your computer to identify your computer and browser) on the Site. We use cookies to improve the experience of the Site and Services, such as pre-populating your username for easier login and preserving your user session. We do not use cookies to collect Personal Information. Most web browsers are initially set up to accept cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent, however, certain features of the Site or Services may not work if you delete or disable cookies. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser. Infinity Backup's cookies are automatically deleted after 1 year.

What Privacy Choices Are Available To You?

At Infinity Backup, we want to give you maximum control over your personal data. Infinity Backup’s Privacy Policy describes our practices in detail using simple language. Everything you need to know is here.

How Do We Protect Your Personal Data?

We maintain technical, physical, and administrative security measures designed to provide reasonable protection for your Personal Data against loss, misuse, unauthorized access, disclosure, and alteration. The security measures include firewalls, data encryption, physical access controls to our data centers, and information access authorization controls. While we are dedicated to securing our systems and Services, you are responsible for securing and maintaining the privacy of your password(s) and Account/profile registration information and verifying that the Personal Data we maintain about you is accurate and current. We are not responsible for protecting any Personal Data that we share with a third-party based on an account connection that you have authorized. In the unlikely event that a security breach which affects individuals’ rights and freedoms is discovered, according to our risk assessment policy, Infinity Backup will inform those individuals without undue delay.